Emergency Procedures: Utility Outages

First step: Report the outage

Excel Energy (Power Outage Number): 1-800-895-1999

Electric (Aurora Electric Company): 303-337-5190

Water (Aurora City Water): 303-739-7388

It’s helpful if the following information is provided:

  • Are your lights dim or out?
  • Did you check your fuse or breaker box for blown fuses or tripped circuits?
  • Are your neighbors’ lights out?
  • Is a power line down?
  • Did a tree limb fall on a power line?
  • Is there any damage to the utility pole?
  • Are the streetlights out?
  • Did you hear a noise?


Follow faculty/staff's direction.


If class is in session, conduct class unless administration directs otherwise.


Evaluate the problem (Obtain an estimated time of repair from utility authority).
If class l is in session and evacuation is necessary, initiate evacuation procedures.

If it is not safe for classes to be in session, implement one of the following:

  • Early dismissal
  • Class Cancellation
  • Delayed Opening

If evacuation has occurred, re-enter building when appropriate to do so. If dismissal or closure has occurred, notify faculty/staff and students.