student policies and procedures

Policy 03:24:00

Code of Conduct for Financial Aid


To outline the College's policy regarding Financial Aid Code of Conduct

Revision Responsibility: Director of Financial Aid

Responsible Executive Office: President

Policy Appendix: Financial Aid Code of Conduct Attestation

Created in formal policies: May 18, 2018


The Higher Education Opportunity Act of 2008 (HEOA) requires that institutions participating in the federal student loan programs develop, publish and enforce a code of conduct with respect to student loans.  Any Platt College employee who has responsibility with respect to student education loans is required to comply with this Code of Conduct. 

Platt College is committed to the highest standard of ethics and conduct. Financial Aid staff signs the Financial Aid Code of Conduct annually in January of each year attesting they comply with the following Code of Conduct:

Platt College and its employees are banned from any revenue sharing arrangements with lenders.

Financial aid staff shall not solicit or accept any gift from a lender, guarantor, or servicer of education loans.

  • Gifts are defined as any gratuity, favor, discount, entertainment, hospitality, loan or other item having a monetary value of more than a de minimus amount, and includes a gift of services, transportation, lodging, or meals, whether in kind, by purchase of a ticket, payment in advance or reimbursement.  Gifts do not include:  standard material activities or programs related to a loan, default aversion/prevention, or financial literacy (e.g. workshops, training); food, refreshments, training or informational material furnished to an employee of the College as an integral part of a training session designed to improve the service of a lender, guarantor or servicer of educational loans to the institution, if the training contributes to the professional development of the employee; loan benefits to a student employee if they are comparable to those provided to all students at the College; entrance and exit counseling services provided to borrowers to meet the requirements of the HEA provided that the institution retains control of the counseling and the counseling is not used to promote the lenders products; philanthropic contributions to the institution by the lender.

Financial Aid staff and all Platt College employees who have responsibilities with respect to education loans shall not accept from a lender or affiliate or any lender any fee, payment, or other financial benefit as compensation for any type of consulting arrangement or other contract to provide services to a lender or on behalf of a lender relating to education loans. 

  • Platt College will not for any first-time borrower, assign through award packaging or other methods, a borrower's private loans to a particular lender; or refuse to certify, or delay certification of, any loans based on the borrower's selection of a particular lender or guaranty agency.

Platt College shall not request or accept from any lender any offer of funds for private loans, including funds for an opportunity pool loan, to students in exchange for providing concessions or promises to the lender for a specific number of federal loans made, insured, or guaranteed, a specified loan volume, or a preferred lender arrangement.

Platt College shall not request or accept from any lender any assistance with call center staffing or financial aid office staffing (there are exceptions such as professional development training, providing counseling materials-debt management materials, etc. provided that the lender is disclosed on the materials; short term nonrecurring assistance during emergencies).

The College does not permit a private educational lender (as defined in the Federal Truth in Lending Act) to use the College’s name, emblem, logo, or any other words, pictures, or symbols associated with the College to imply endorsement of private educational loans by that lender.

Financial Aid staff who have responsibilities with respect to education loans and who serve on an advisory board, commission, or group established by a lender, guarantor, or group of lenders of guarantors, shall be prohibited from receiving anything of value from the lender, guarantor, or group of lender or guarantors, except that the employee may be reimbursed from reasonable expenses incurred in serving on such advisory board, commission, or group.

In accordance with Federal Guidelines 668.16, Platt College ensures there is a separation of job function between the financial aid office and financial services office.