Section Three: Administrative Policies and Practices (Criterion 3)

Section Three: Administrative Policies and Practices (Criterion 3)

Assessment

Plan of Action

Criterion

Method(s)

When Done

Initiated By

Expected Level of Achievement

Documentation

Findings

Action(s)

Implementation Results

Records reflect that complaints and grievances receive due process and include evidence of resolution in accordance with Policy 02:16:00 Informal Complaint and Grievance Policy

Audit of 100% of grievances filed during previous two calendar years with chart completed to include the number, types, and resolution

December Odd Years

VPAA

100% of grievances are resolved in accordance with Policy 02:16:00

Grievance Chart

2017: Audit shows that 100% of grievances were handled in accordance with policy. 

2017: None2017: None

Evidence for Section Three: Administrative Policies and Practices (Criterion 3)

2017

2019

2021

2023

  • No grievances filed during 2015 calendar year
  • 1 grievance filed during 2016 calendar year
  • 1 grievance filed during 2017 calendar year

Audit conducted and Evidence of Complaints/Grievances and Due Process reviewed in accordance with Policy 02:16:00

   

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