In accordance with the requirements set forth in CRS 23-5-113.5, Platt College outlines how a student may obtain a transcript and/or diploma.

Holds that prevent the release of transcripts and/or diplomas include but are not limited to: (a) an outstanding account balance due to unpaid tuition or returned financial aid.  The hold will be removed once the debt due to unpaid tuition or returned financial aid is paid in full, or (b) failure to participate in a loan exit interview as required by federal law.

Conditions for releasing transcripts and/or diplomas when a financial hold is present the transcript of diploma is required (a) for a job application, (b) for the military, (c) a financial aid application, (d) to apply to another college or university, and (e) to apply to other postsecondary opportunities. 

To request the hold be temporarily lifted, the student must provide Platt College their name and a copy of the application document listed above demonstrating the requirement for a Transcript or Diploma, via the process outlined on the Office of the Registrar website.

If granted, the hold will be lifted only for as long as it takes to generate the requested Transcript or Diploma. Requesters will pay the normal transaction fees for Transcript and Diploma requests, as published on the Office of the Registrar website. Approval of a request to temporarily lift a Hold preventing the release of Transcripts and Diplomas does not constitute a waiver of the ordering and mailing fees that are due at the time of placing an order.

Payment Plans and Arrangements

Currently enrolled students must establish a payment plan, if needed. Students participating in a payment plan will be exempt from receiving financial transcript, diploma and registration holds while on an active payment plan.

Former students will establish a payment arrangement with the college. A payment arrangement will allow a former student to make scheduled payments to reduce their debt owed to Platt College. All financial holds will remain in place until the debt is paid.

Collections

Unpaid student accounts will be turned over to a third-party collection agency when they become at least 60 days past due. If the balance is not paid in full the student will be responsible for paying any late payment charges, collection agency fees, and all costs and expenses including reasonable attorney fees that Platt College incurs in its collection efforts. Financial holds preventing the release of Transcripts and Diplomas will remain in effect until the debt owed for tuition or Returned Financial Aid is paid.

Financial Holds Preventing Registration

A financial Hold preventing registration for classes will be added to the academic record for all currently enrolled and former students who have an outstanding debt to Platt College and do not meet the financial payment requirement set in the payment plan. This Hold will be removed from the student record once the student is classified as in "good standing" in accordance with Policy 04:07:00. Currently enrolled students participating in an active Payment Plan are exempt from financial registration Holds.

Complaints

Complaints related to this policy may be submitted to the Colorado student loan Ombudsperson.

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